ISO 9001:2015

Certification Profile

Truly successful companies know their stakeholders. They permanently reach their intended results because they control their processes. Through responsible behavior they become trusted partners and gain decisive competitive advantages.

Certification Profile

More than one million certified companies in the world take advantage of ISO 9001 as a tool for managing their organization and for improving their performance continuously. Effective quality management systems are characterized by clear business strategies and objectives, efficient and transparent processes and measurable results.

The company‘s management is included in the overall responsibility for the quality management and there is a clear focus on the overall context of the organization.

Basically, ISO 9001:2015 calls for an intensive look at all interested parties as well as all opportunities and risks. It aims to raise an organization‘s awareness to meet the needs and expectations of customers and other relevant interested parties.

ISO 9001:2015 is focused on a company’s individual needs and allows to act future-proof even within changing market conditions. The standard is applicable to all sectors, both in the manufacturing industry as well as in service companies or public administrations – and in organizations of any size and complexity.

Related files

Benefits for your organization

  • Win customer confidence
  • Increase customer satisfaction
  • Foster employee motivation
  • Establish efficient and effective corporate processes
  • Clearly define responsibilities
  • Initiate continuous improvement
  • Make decisions based on facts
  • Minimize corporate risk
  • Save time and operating costs
  • Prevent errors instead of correcting them
  • Improve corporate image
  • Reduce information gaps
  • Be able to react to changing market conditions in advance

The principles of Quality Management

I

Customer focus

II

Leadership

III

Engagement of people

IV

Process approach

V

Improvement

VI

Evidence-based decision making

VII

Relationship management